PRIVACY POLICY
Last Updated: 21/11/2024
Welcome to the privacy policy for BKM Property Managers Ltd (“we,” “us,” or “our”), accessible at www.bkm.co.ke. This policy explains how we collect, use, and protect your data. By using our website, you agree to the terms outlined here.
WHO WE ARE
Our website address is www.bkm.co.ke, owned and operated by BKM Property Managers Ltd, a professional property management company in Kenya.
WHAT PERSONAL DATA WE COLLECT AND WHY
1. COMMENTS
When visitors leave comments, we collect:
- Data provided in the comments form
- Visitor IP address
- Browser user agent string (to aid spam detection)
We may send an anonymized string derived from your email address (a hash) to the Gravatar service to check if you’re using it. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Approved comments display your profile picture publicly alongside your comment.
2. MEDIA
When uploading images, avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.
3. CONTACT FORMS
We collect information you submit via contact forms, including your name, email, and message. This data is retained to respond to inquiries and improve our services.
4. COOKIES
- Comments: If you leave a comment, you may opt to save your details (name, email, and website) in cookies for convenience. These cookies last one year.
- Login: Temporary cookies are set to check if your browser accepts cookies. Login cookies last for two days unless “Remember Me” is selected, in which case they persist for two weeks.
- Publishing: Editing or publishing an article saves an additional cookie indicating the article’s post ID.
5. EMBEDDED CONTENT
Our site may feature embedded content (e.g., videos, images, articles). These external websites may collect your data, use cookies, or monitor interactions, especially if you’re logged into their platforms.
6. DATA ANALYTICS AND FACEBOOK INTEGRATION
We use analytics tools, including Facebook Pixel, to measure website performance, optimize user experience, and personalize advertising. Facebook may collect information such as:
- Your activity on our site
- IP address
- Browser and device information
You can manage how your data is used by Facebook through your account settings or by visiting Facebook’s Privacy Policy.
WHO WE SHARE YOUR DATA WITH
- Service Providers: For analytics, marketing, and spam detection.
- Password Resets: Your IP address is included in reset emails.
DATA RETENTION
- Comments: Retained indefinitely for follow-up.
- User Accounts: Personal data is stored in your profile until deleted. Users can view, edit, or delete their information.
YOUR DATA RIGHTS
You can request:
- An exported file of your personal data.
- Deletion of your personal data, except for data we must retain for administrative, legal, or security purposes.
WHERE YOUR DATA IS SENT
- Visitor comments may be processed through automated spam detection services.
- Data may be shared with analytics tools or third-party services like Facebook.
HOW WE PROTECT YOUR DATA
We implement industry-standard security measures, including encryption and access controls, to safeguard your data.
DATA BREACH PROCEDURES
In case of a data breach, affected users will be notified promptly, and corrective measures will be taken to mitigate risks.
THIRD-PARTY DATA
We may receive data from third-party tools like analytics platforms to enhance our services.
AUTOMATED DECISION-MAKING
Automated tools may analyze your data for service improvements and personalized experiences.
REGULATORY DISCLOSURES
We comply with all applicable data protection regulations, including the Data Protection Act of Kenya.
CONTACT INFORMATION
For questions about this policy, please contact us at:
BKM Property Managers Ltd
Email: [email protected]
Phone: +254113120000
By continuing to use our website, you acknowledge this policy. We reserve the right to update this policy periodically.